POLICY

Products and services
All products sold on Hush.in are completely genuine. We are the premium manufacturer and retailer of premium mattresses and soft furnishings and have all the requirement to enter an agreement to list and sell only genuine products.

Privacy
Hush.in understands that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when you finish using a shared computer.

Cancellation and Refunds
An order may be cancelled before it has been processed (usually within 24 hours of being placed). Within this time frame, your entire order amount will be refunded.
It will take a maximum of 2 business days to initiate a refund. However, keep in mind that it could take up to 15 business days for the respective banks to process this. Please get in touch directly with your bank in case of any delay after we confirm your cancellation/refund.
An order cannot be cancelled once it has been processed.

Returns and Exchange Policies
Products cannot be returned or exchanged unless they reach you in a damaged condition or with a manufacturing defect. If this is the case, please contact our customer care at customercare@hush.in who will assist you on next steps.
All sized of products mentioned on the website will have a tolerance of 0.5 inches.

Prices and cost
All our prices are tax and fright inclusive for all domestic and international orders

Estimated delivery time
The order will be shipped within the estimated delivery time, as mentioned on the product page of the website. In the case of orders having multiple products with variable time frames, please consider the product with the longest delivery time.
However, please note that the delivery time specified is only an approximate. Delivery to remote locations might take longer than the time frame estimated. Delivery to international locations is expected to happen within 15 days from the day the order gets placed.


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